MAKE YOUR VOICE HEARD
Back in 2021, we created The VIP Club as a way to ensure the customer voice remains central to all product decisions.
A space where you - our valued customers - have the opportunity to share your thoughts and insights on your experiences of Audio Network.
As a member of this community, you'll be part of the future of Audio Network and see the change your feedback has helped shape.
The playlists hub, projects and our music briefing service were all shaped by your feedback!
To join the VIP club, get in touch at vipclub@audionetwork.com
“I'd 100% recommend VIP Club to other Audio Network members. The feedback sessions are short, don't take too much of your headspace. The rewards are great!”
– Audio Network VIP Club Member
"I'm enjoying being a part of the VIP club. It's great to be a part of the future growth of Audio Network, being able to input on new tools and features."
– Audio Network VIP Club Member
“I feel valued, I can see not just my contributions but those of others also highly valued; as well as actioned. The team is incredibly nice, friendly, and warm on the calls. I can feel their passion for Audio Network”
– Audio Network VIP Club Member
EARN REWARDS FOR YOUR IDEAS
We want to create an experience with you at the centre. With your insight, we can build that experience together and create products that slot into your workflow.
To join the VIP club, get in touch at vipclub@audionetwork.com
Newsletter
You'll receive a quarterly news letter with product updates, driven by your insights. You'll also have a dedicated channel through which to share your thoughts.
Activities
You'll be invited to participate in research activities, ranging from interviews and product tests to quick surveys and small workshops.
Rewards
To say thank you for your time and insight, you'll receive an e-gift card every time you complete a research activity.
HOW YOU'VE SHAPED OUR PRODUCTS
Projects Hub
We launched our playlist hub, asked you what you thought, listened and made the changes.
Projects
We used your feedback to redesign the Projects area of the website. This has now been launched on all of our sites as of June 23!
Music Briefs
This year, we’re working to improve our Music Briefing process. Thanks to those of you who joined us in the research sessions! Look out for some product updates very soon.